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INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, at ievex, we ensure that you receive products that are same as what you see in the pictures. We strive for accuracy in our product listings to meet your expectations.
Where can I view my sales receipt?
You can see order details and receipt on your account page under "Orders" section.
How can I return an item?
Follow our return policy at https://ievex.com/return-policy/
Will you restock items indicated as “out of stock?”
At ievex, we aim to restock items indicated as "out of stock" whenever possible. We regularly update our inventory to provide you with the products you're looking for. Please check back periodically or sign up for notifications to stay informed about restocks.
INFORMATION ABOUT US