Q:Why does the pedometer not count steps when I have already started walking?
A:To reduce errors, smart watch usually sets an initial value of 10, it will count steps when we walk more than 10 steps. The APP will show the real walking steps and start counting from step 10.
Q:What application is used when connecting to a smart phone?
A:The app is designed by the supplier. You can scan the QR code on the package or manual to download it when you get the item.
Q:Why the device cannot boot or start up properly?
A:Please charge your new device for at least 10 minutes or more before the first usage, this ensures normal device boot and optimal operation. For devices with removable batteries, ensure they are properly installed before charging.
Q: Can not find device when pairing device?
A:Please make sure the distance between phone and device less than 0.5m
Please make sure the device is not under low battey.if there is still problem after 1.5hours charging,Please cantact us.
Q:Can not connect the devicewith app?
A:Some smart phone bluetooth service will be abnormal when reboot.Please reboot the smart phone for pairing device.
Q:Why the android mobile disconnect?
A:Android mobile phone system memory management will be forced to turn off the background app,you need to turn off the power saving mode or pull the app into the ayatem housekeeping green background inside,app will not be forced to close.app must be running in the background,bluetooth will not automatically disconnect.
Q: Why couldn’t I connect the Bluetooth?
A：1. Please download the app firstly
2. Search Bluetooth name on your APP and then connect it.
3. You can see request to connect on the phone, click “pair.
If you had connected the Bluetooth before, please clear all your phone’s Bluetooth devices.
Q：Is the watch waterproof?
A： Smart Watch is splash-proof and sweat-proof, so it is ok while you are doing sports . But you can’t swim with it.
(please note: it does not support the brewing hot water, hot bath, and water vapor. Please avoid using and storing the device at the place of high temperature & high humidity.)
a***r –
M***a –
u***r –
n***r –
Does not connect to the app
F***t –
The watch is very good. The app does not work at all. So I’m not satisfied!
Q***r –
ievex Shopper –
Very nice and fully functional smart watch
В***- –
OK
m***r –
자***r –
The design is pretty and functional. The cost of money is also good ~ ^ ^
F***r –
For the moment nothing to say it corresponds to the description we will see over time
C***y –
D***z –
ievex Shopper –
Très bon
ievex Shopper –
I have just received the connected watch and I do not know how to charge it, either charger concerns or the watch does not change…
l***r –
Very nice watch, with several bracelets
S***I –
f***f –
A***a –
Very good product. especially the seller is friendly and correct.
D***i –
Very beautiful, good quality, I liked it very much.
S***i –
l***o –
I recommend this seller. Product as per the details
D***l –
v***v –
S***n –
very nice 👌first service 👍 👏
B***r –
I like the product and the big screen too
ievex Shopper –
very nice
R***e –
F***a –
Good morning I look very handsome and more than a wristwatch.
R***e –
A little big I am satisfied with the product thank you
g***e –
Very good I liked very good quality
F***r –
Simply Wonderful
ievex Shopper –
All functions are available except cardiac functions and blood pressure. Here are the error messages that appear on the screen ??? Thank you for answering me and returning me another watch as a replacement.
A***z –
B***j –
s***s –
Good quality fast delivery😗😗😗😗😗.
R***u –
received
d***r –
Product of. Very. Quality urn, as shown and described on the page
B***a –
Very beautiful product
a***a –
Perfect.
G***e –
Great Thank you fan for your honest advice this serious person fan
A***p –
thank you very much the watch is amazing thanks to seller 👍
G***e –
Great Thank you fan for your honest advice this serious person fan
G***e –
Great Thank you fan for your honest advice this serious person fan
A***o –
C***s –
l***r –
Arrived fast is great loved
ievex Shopper –
I have not received this watch yet but I am in this order, if not sent they can send because it is already paid OK…
J***l –
Very well packed and seems to be a good watch!
2***r –
Super fast seller, everything ok